Privacy Policy
Data Protection Policy
1. Privacy Policy
Use of this website is subject to this Privacy Policy, and the User should re-read the respective terms with each new use in order to verify whether they agree with it.
2. Personal Data
Dourotrading – Representações Lda guarantees respect for Users' privacy.
Dourotrading – Representações Lda collects your data by telephone, in writing or via its website, with your express consent. As a rule, personal data is collected when the User subscribes to one of our products or services.
Some personal data is mandatory, and in the event of a lack or insufficiency of this data, Dourotrading – Representações Lda will not be able to provide the product or service in question, whereby Dourotrading – Representações Lda shall inform Users of the mandatory nature of providing data.
Dourotrading – Representações Lda collects and processes the personal data necessary for the provision of services and/or supply of products, processing in this context data such as name, address, telephone or mobile phone number, and email address.
In accordance with current personal data protection legislation, the data collected by Dourotrading – Representações Lda will be processed and stored by computer.
The personal data that you provide will be kept on file by Dourotrading – Representações Lda, the company responsible for processing them, with such processing serving the following purposes:
- Conclusion and execution of the contract relating to the products selected by the user;
- Fulfill users' requests;
- Provide the user with information about the products of Dourotrading – Representações Lda, the sending of commercial messages by email or any other equivalent automatic electronic means (such as SMS, MMS or any other electronic communications service), as well as via telephone contact, unless the User has objected at the time of data collection;
- Information and marketing campaigns.
The user may modify their preferences regarding the sending of such commercial communications by sending an email to info@rocketmaneurope.com as well as indicating your opposition.
3. User
The User guarantees that the personal data provided are true and accurate, and undertakes to notify any changes thereto. Any loss or damage caused to this website or to the person responsible for the website or to third parties resulting from incorrect, inaccurate or incomplete information on the registration forms shall be the sole responsibility of the User.
4. Confidentiality
Dourotrading – Representações Lda, with its registered office at Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal, the company responsible for the database, undertakes to maintain the confidentiality of the user's personal data and to ensure the exercise of the right of access, rectification, cancellation and objection by sending a letter to the address indicated above.
5. Subcontractors and Personal Data Transfer
Personal data, including traffic data, databases and other operations, may be hosted, shared and disclosed to other companies in the Dourotrading – Representações Lda Group, under the terms and conditions legally defined.
Dourotrading – Representações Lda may also use subcontracted entities for all or part of the purposes indicated above, as well as for the maintenance, hosting and management of its IT systems and equipment, under the terms permitted by the legislation governing the processing of personal data, with these entities being obliged to maintain confidentiality and guarantee security regarding the data of the Customers of Dourotrading – Representações Lda to which they have access for this purpose, and must not use such data for any other purposes, or for their own benefit, nor cross-reference them with other data they may hold.
In cases where User data is transferred to or hosted by other companies in the Dourotrading – Representações Lda Group, the levels of security and protection shall not be lower than those provided by Dourotrading – Representações Lda.
6. Disclosure of Personal Data
Dourotrading – Representações Lda undertakes not to pass on Users' personal information to external entities. Dourotrading – Representações Lda will only share your personal data with your consent or if required by law, in the following cases:
- With partners so that they can assign the advantages and benefits associated with their respective campaigns and promotions;
- When required by law, to the competent judicial authorities.
Any and all processing of personal data shall be carried out in compliance with the applicable legislation.
7. Data Retention
Your personal data will be stored and kept only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, or for the period of time authorised by the National Data Protection Commission, after which they will be deleted.
8. Right of Access, Correction, Objection and Erasure
Under the applicable Portuguese legislation, the User has the right to access their personal data, and may request its rectification or addition by means of a letter sent to Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal or via the email address info@rocketmaneurope.com.
The User may also, at any time, object to the processing of their data, with the exception of data strictly necessary for the provision of the service, and/or request the erasure of their data for marketing purposes, by contacting Dourotrading – Representações Lda in writing at Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal or via the email address info@rocketmaneurope.com.
9. Right to Data Portability
The data subject has the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format, and the right to transmit those data to another controller, under the terms of the legislation in force regarding the protection of personal data.
10. Cookies
Cookies are small software tags that are stored on your computer through your browser, retaining only information related to your preferences and, as such, not including your personal data.
On this website we use cookies, which are small text files containing information about your browsing on this site and whose main objective is to improve your web experience. You can find more information about the cookies we use, their purpose and other information of interest at the following link: Cookie Policy.
By accepting this Privacy Policy, you agree to the use of cookies existing on this website and described on the page indicated above.
11. Security Measures for the Protection of Personal Data
The protection and safeguarding of Users' personal data is a fundamental element in the way Dourotrading – Representações Lda provides its services. Consequently, various technical and organisational security measures have been adopted in order to protect the personal data made available to us against dissemination, loss, misuse, alteration, processing or unauthorised access, as well as against any other form of unlawful processing.
12. Final Provisions
Dourotrading – Representações Lda reserves the right to alter or readjust this Privacy Policy at any time, with such changes being duly publicised on our website.
If you have any doubts or questions regarding the Privacy Policy or the way in which the companies of the Dourotrading – Representações Lda Group collect and process your personal data, you can contact us via email info@rocketmaneurope.com or by registered post to Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal.